We'll email you to let you know when your order is shipped. You can check the status of your order using your order number and email address. Feel free to contact care@holisco.com if you need more help!

Find your account page here: https://holisco.com/account After creating your account, you’ll receive an email to create a password and activate your account.
You’ll then be able to login with your chosen password to see your orders, track them, or place new orders. If you’ve forgotten your password, please click on ‘Forgot password?’ to receive an email where you can reset your password. If you're struggling to log in, please feel free to reach out to care@holisco.com. Our customer support team will help!
For Digital Courses
Find your account page here: https://learn.holisco.com/ After placing your order for a digital course, you'll immediately receive an email with your login details. If you can't find the email, please check your Spam/Junk folder. If you’ve forgotten your password, please click on ‘Forgot password?’ to receive an email where you can reset your password. If you're struggling to log in, please feel free to reach out to care@holisco.com.
Our customer support team will help!

Orders are usually accepted and confirmed right away. We'll send you a confirmation email once your order is placed. We'll also let you know as soon as your products are shipped. You can track your orders from the 'Track my order' section on our shop. If you haven't received an email from us confirming your order within a few hours after you’ve placed it, please feel free to contact us at care@holisco.com. Your email may have gotten lost.
Please also make sure to check your spam or junk folder first!

If you've accidentally entered the wrong shipping address, contact us with your correct address within 2 hours of making your purchase and we’ll update your details. If you want to make changes to your order or cancel it more than 2 hours after placing your order, please get in touch with our support team at care@holisco.com to check whether your package has already been shipped.

If you want to make changes to or cancel your order, please get in touch with our support team at care@holisco.com or +1(678)-498-7248 to check whether your package has already been shipped. We'll help you out!

Yes, You can buy Holisco products from our physical store located in :

Del Amo Fashion Center, Main Level, 3525 W Carson St, Torrance, CA 90503
Opening hours: 10 AM to 9 PM

AND

Glendale Galleria Mall, 100W Broadway STE 1121, Glendale CA 91210 Opening hours: 10 AM to 7 PM ,daily

OR

you can shop our products online on Holisco website or mobile app. We’ll deliver your products straight to your doorstep! We also have a 30-day money-back guarantee. If it turns out that you don't like the product - we'll refund you!

If your order is above $28 USD and within the US, Canada, Australia or New Zealand, free shipping will automatically be applied.

We frequently offer discounts in our store. To use a discount coupon code: Add the products you’d like to purchase to your cart. Continue to the checkout page, where you enter your shipping details and payment information. If you're on a laptop or desktop, the coupon code section will be on the right side. Enter the discount coupon and click on “Apply”. If you're on a mobile device, please tap on "Show order summary" to expand this tab. You'll be able to apply the discount coupon here. Your discount will be applied and you’ll see the updated total price. If you’ve collected enough points in our AyuRewards loyalty program to generate a discount coupon, simply copy the code and enter it at the checkout. Discount coupons can not be combined. Only one discount coupon can be used at a time. If you’ve placed your order and forgot to use your coupon code, feel free to contact our customer care team at care@holisco.com so that we can refund you for the discount amount. Please make sure to include the name of the discount code in your email.

We'll email you to let you know when your order is shipped. You can check the status of your order using your order number and email address here: https://taecanada.aftership.com/?page-name=tracking-page Feel free to contact care@holisco.com if you need more help!

Most orders ship within 1 business day. Once shipped, your package will arrive in 2 - 7 business days for locations in the United States, and in 3 - 8 days for locations in Canada, Australia, or other countries. We know how eager you are to receive your new products, so we do our best to get your package to you as soon as possible. Once your package is on the way, we'll send you a tracking link where, depending on the local delivery service, you may see an estimated delivery date. Please note: Local delivery services are still affected by the global situation and may still see increased shipping times and delays. Thank you for your patience and understanding! If you've already placed an order and want to know where it is right now, track your order here: https://taecanada.aftership.com/?page-name=tracking-page

We'll email you to let you know when your order is shipped. You can check the status of your order using your order number and email address here: https://taecanada.aftership.com/?page-name=tracking-page Feel free to contact care@holisco.com if you need more help!

Yes, we deliver to most street addresses all over the world. If you live in a remote area, delivery may take just a little more time depending on your local delivery service. If you're facing trouble entering your address at checkout, feel free to contact us at care@holisco.com.

A signature is not mandatory at all times - we do not make it a requirement at delivery. It may depend upon your local delivery service. Carriers in Australia, however, usually ask for a signed delivery confirmation.

If you want to make changes to or cancel your order, please get in touch with our support team at care@holisco.com or +1(678)-498-7248 to check whether your package has already been shipped. We'll help you out!

Holisco is a platform and marketplace for Ayurvedic products by multiple brands. If you order various products from different brands, you might receive your products in multiple packages since they're shipped from different locations. If your order status say "Partially Fulfilled", it means that some of the items in your order are on the way. The remaining items will get shipped out soon.

We apologize for this inconvenience. In the rare case of a wrong delivery, please notify us as soon as you're aware of this. Please contact us at care@holisco.com and attach a picture of the products in your package. We'll get the correct products delivered to you as soon as possible.

If your order is above $28 USD and you live in the USA, Canada, Australia, or New Zealand, free shipping will automatically be applied to your order. If your order is under $28 USD, we ask for a $4.50 USD shipping fee for USA orders and $6 USD for other countries.

We usually ship orders within 1 business day after your order is placed, so that they reach you on time. In case your order hasn't been shipped within 2 business days, please contact our Customer Support team at care@holisco.com  so that we can look into it and expedite your shipment.

Holisco is a platform and marketplace for Ayurvedic products by multiple brands. If you order various products from different brands, you might receive your products in multiple packages since they're shipped from different locations. If your order status say "Partially Fulfilled", it means that some of the items in your order are on the way. The remaining items will get shipped out soon.

The Ayurveda Experience products are never tested on animals. Our milk and ghee come from grass-fed, happy cows, which are treated with love. ❤️ Remember that Ayurveda originates in India, a country where the cow is widely considered to be a sacred symbol of life, and in some religions, the source of all prosperity.

Our products do not contain palm oil.

Most products are gluten-free unless otherwise indicated. Some Ajara products contain oats. Please refer to the list of ingredients before ordering - something you should always do before buying any product from any brand or store!

The herbs used in iYURA formulations are collected from their natural habitat and have been in the food chain since before GMO was introduced. So, yes, all products on Holisco platform are non-GMO.

Most Ajara products are certified organic. iYURA products are not certified organic, because the Ayurvedic herbs used in iYURA formulations are not mass-farmed. Rather, they're wild-crafted. All iYURA products are lab-tested to ensure that they are free of contaminants including pesticide residues, as per international standards. If ingredients or batches ever fail these tests, they are discarded, never sold.

Thousands of years ago, Ayurvedic science often relied on cow milk in its formulations. This means that some of our products, those that have been based on the traditional formulations, are not vegan. The milk used for our oils is from happy, grass-fed cows and non-pasteurized. If you'd like to learn more about how are products are always cruelty-free, read this: Are your products cruelty-free? Many of our products, however, are vegan, and you can find a list of them here: https://holisco.com/collections/vegan

While all products on The Ayurveda Experience are compliant with several regulatory bodies and tested for safety, we always recommend consulting with your practitioner before starting a new skincare routine during pregnancy. iYURA and Ajara products are 100% natural, but you may be sensitive to smell or certain natural ingredients.

iYURA follows the traditional formulations from the ancient Ayurvedic texts. Ayurveda believes in beauty from within and thus gives guidelines of healthy living, diet, and daily and seasonal regimens to follow to enhance health, immunity, youthfulness and inner beauty that is radiated outside. These revered texts don’t have formulations for makeup, and since we want to bring you the real Ayurveda in its purest form, we don’t have a makeup line.

Your Kansa Wand comes with basic instructions in the pamphlet within its packaging. You can find free videos on Kansa massages in our Kansa Video Library: https://holisco.com/products/the-kansa-course You can also purchase the Kansa Course, an 8 hour in-depth video course about how you can use all Kansa Wands for every body part, different types of massages, both on yourself as well as on others!
To clean please follow the steps below:
To take off any manufacturing residues, you can use clay (like Fuller’s Earth) to make a paste and rub it on the metal. Rinse with water and dry with a cloth. You can also use a mild castile soap. NEVER use any abrasive or industrial chemical or alcohol on the Kansa metal. If you are a professional therapist and need to sterilize, particularly between clients, use a few drops of tea tree oil and rub it on the metal with a cloth. But again, NO industrial disinfectant. Rinse in cold water and dry. It’s good practice to clean your wand after every use as a buildup of skin oils and product can accumulate. Periodically, perhaps once a week, take your Kansa Wand and rub it in the grass or greenery outside to revitalize it with that earth green energy. You can get our Kansa Maintenance Kit which includes the clay, tea tree oil and a cloth to clean your wand: https://holisco.com/products/kansa-maintenance-kit

Keep your iYURA bottles out of direct sunlight, in cool temperature. Don’t worry if your bottle caught some sun - just don’t keep it out for too long (just like your skin!)

We're sorry to hear that! Enjoying the scent of a product is a subjective experience. Traditional Ayurvedic products contain a variety of different ingredients, herbs and spices that don't always have an appealing scent. Our product team goes through several trials to improve the scent of each product for you, using naturally fragrant ingredients (never artificial fragrance!) and staying true to Ayurvedic guidelines. That's why our products may not smell like the store-bought products you're used to. Fortunately, that means that that we don't use any chemicals or harmful ingredients in our products. If you would like to return your product and get a refund, feel free to contact our customer support team at care@holisco.com.

We’re sorry to hear this! Even natural herbs can cause allergic reactions sometimes. If you’re among the unfortunate few, please feel free to write to us at care@holisco.com for a refund. We recommend always doing a patch test before using new skincare of any brand.

If you're overwhelmed by the amount of choices available on our site, or if you don't have time to look at everything and simply want a tailored recommendation, you can get a FREE online skincare consultation with one of our Ayurvedic experts! Sign up here: https://holisco.com/pages/skincare-consultations Choose which time and date you'd like to connect, as per your convenience, and our Ayurvedic expert will get on a 15-minute video call with you to find out which products are best suited for your unique skin/hair/body type. This is a FREE service and you're not required to buy anything after your call. You will get a special discount code to use on your entire purchase if you do decide to try it out! Plus, our 30-day money-back guarantee still stands, so if you don't like the products, you'll simply get refunded! Sign up here: https://holisco.com/pages/skincare-consultations

This oil is based on a classical Ayurvedic formulation that contains Shellac as an ingredient. Lac resin are basically secretions that solidify and form a resin. It does not contain any bugs. To explain by way of an example, it can be compared to milk, but not to meat. Incorporation of lac in this oil is as per the instructions of the highly revered Ayurvedic texts called Chakradutt. We endeavor to bring to you the most authentic Ayurvedic formulations. The function of the Lac in Ayurvedic Materia Medica is soothing and nourishing for the skin and is complexion enhancing (Varnaya as called in Sanskrit) and helps the skin to fight skin diseases. To ensure purity, we use only cosmetic grade lac, following the international standards (as laid down by the Cosmetic Ingredients Review Committee, USA).

iYURA follows traditional oil formulations and principles from the ancient Ayurvedic texts. The formulations remain true to those created thousands of years ago and have only been altered to ensure compliance with FDA regulations and other safety regulations, and to ensure no endangered herbs are used. Ajara creates contemporary skincare formulations inspired by Ayurveda. The products are dosha specific / skin type specific, and are altered to suit modern-day skincare routines in the form of creams, toners, cleansers, scrubs, etc. Ingredients are always natural, mostly organic, and can often even be found in your kitchen!

The expiration dates are mentioned on the bottle or packaging, however most iYURA products can be used 24 months after manufacturing.

We use 100% natural ingredients, so different batches might produce slight differences in the texture, scent, color or look of the product. They’ll still be just as effective - the same formulations are used each time. However, if you feel your product looks or smells as though something’s wrong, please do write to us at care@holisco.com so our quality control team can find out what went wrong.

Ayurvedic seers of the past had great wisdom and no ingredient was included without a valid reason. The proteins and vitamins derived out of milk add to the nourishing value of the oil and enhance the effects of the herbs. Remember, this is not the milk from tormented, hormone-induced cows. This milk is taken from grass-fed, happy cows (who are, in fact, considered to be a sacred symbol of life in many parts of India!). Preservation In the case of Ayurvedic oils, milk does not need preservation as it already gets cooked in the process of creating the oil. Milk is incorporated in the oil following a 'cooking' procedure laid down by the classical Ayurvedic texts and also laid down by the Ayurvedic Formulary of India, a Government of India, Ministry of Indian System of Medicine (AYUSH) publication. This laborious cooking procedure where everything goes through a 'process' of cleansing, cooking etc. is the real differentiator of Ayurvedic oils when compared to other oils.

If you've requested for a refund, please allow our customer support team 1-2 business days to initiate your refund. We’ll notify you once we’ve initiated the refund process. After that, your bank takes over from us. Most banks complete the refund process within 5 business days. If you haven't received your refund into your source account within 5 business days after receiving confirmation from us, please do reach out to us at care@holisco.com so we can investigate what went wrong. Please don't worry - we always honor our 30-day money-back guarantee.

We apologize for this inconvenience. If the product in your package arrives damaged or broken, please notify us as soon as you've become aware of the damaged package. Please contact us at care@holisco.com and attach a picture of the product(s) and the packaging so that our quality team can look into what went wrong.

We’re sorry to hear you’ve had a bad experience and would like to request a refund. If your package was damaged during transit and arrived in broken or damaged condition, please contact us at care@holisco.com as soon as possible after receiving your package. Please attach a picture of the product and packaging so that our quality team can investigate what went wrong. If, for any reason, you’re not satisfied with the product, please do contact us at care@holisco.com. Every purchase on Holisco comes with a 30-day money back guarantee.

We’re sorry to hear you no longer want to receive our emails. If you’d like to unsubscribe from our mailing list, please click here and enter your email address to unsubscribe.

Open one of our emails in your inbox Scroll all the way down to the end of the email. There’ll be a link saying “if you no longer want to receive emails from us, unsubscribe here.” Please click that link. A new page will open where your opt-out will be confirmed. You might receive another promotional email from us if it was already scheduled. Please allow us up to 24 hours to remove your email from our database. Again, we’re sorry to see you go!

If you've decided that you want to return your purchase, please reach out to our customer support team at care@holisco.com. Please do tell us why you'd like to return your purchase, so that we can improve our services and products!

We're so sorry to hear this happened. We do our best to ensure the oils are packaged securely to avoid damage, however, a glass dropper could sometimes get damaged during transit. Please write to care@holisco.com and we'll help you out. You can also get a new, inexpensive dropper for your oil yourself in drugstores or pharmacies such as Walgreens, CVS, or Priceline. 

If you've requested for a refund, please allow our customer support team 1-2 business days to initiate your refund. We’ll notify you once we’ve initiated the refund process. After that, your bank takes over from us. Most banks complete the refund process within 5 business days. If you haven't received your refund into your source account within 5 business days after receiving confirmation from us, please do reach out to us at care@holisco.com so we can investigate what went wrong. Please don't worry - we always honor our 30-day money-back guarantee.

We accept payments with any Debit/Credit cards, Visa, Mastercard, American Express, Apple Pay,Diners Club, Discover, Meta Pay, Mastercard, PayPal, Venmo and Visa . You can also use ZIP (previously QuadPay) "Buy Now, Pay Later", where you can split your order in 4 installments. That means you'll only pay 1/4th of the price today, and the rest in installments over 6 weeks. With no interest.

We’re sorry to hear this happened! Please write to us at care@holisco.com so we can initiate the refund immediately.

If you choose ZIP (previously called QuadPay) as your payment method at checkout, your purchase will be split in 4 easy installments over 6 weeks!
Why should I use ZIP?
By choosing ZIP, you don't have to pay for your order all at once! You'll simply pay the first installment when you place your order, and 3 more installments every 2 weeks. So if you'd like to stock up and place a big order, or are simply a little tight on cash right now, you won't have to pay the full amount all at once! You'll have the freedom to pay in smaller amounts, every 2 weeks.
When is my first ZIP payment due?
Your first payment of 25% of the total purchase price is due at the time of checkout. The remaining three payments will be billed automatically, every two weeks from the first payment date.
Will I be notified about my ZIP installments?
ZIP notifies customers with payment reminders via SMS and email before each payment is due.
Can I pay off my ZIP installments early?
Of course! Simply log into ZIP's customer portal and choose the order you wish to pay off early. You can access the portal here. 
Do I have to pay interest on these installments?
No. Zero interest. You'll only pay the total amount of your order at Holisco.
Are there any additional fees with ZIP?
There is no additional per-installment fee to use ZIP, regardless of the size of your order. As long as your installments are paid on-time, there are no other fees to shop with ZIP.
Am I eligible to use ZIP?
You can if you: Live in the US or Canada Are at least 18 years old Have a valid and verifiable USA or CAN mobile number Use a credit or debit card to make a purchase
What information does ZIP require?
ZIP requires your name, address, date of birth, a US mobile number, and either a US debit or credit card for sign-up. Instead of the traditional username and password, ZIP requires a mobile phone number and text message verification.
What's the minimum order amount to use ZIP?
Your order should amount should be minimum $10 USD to use ZIP.
How do I sign up for ZIP?
Signing up is easy! You can sign up while you're on the checkout page. Choose ZIP as the payment method. For the initial sign up, ZIP will ask for your date of birth, a US/CAN mobile number and a debit or credit card. Once you've entered your information, you'll know if you are approved instantly!
How do I check my ZIP account?
 You can check your current and past orders on the ZIP customer portal. Simply log in to view your account by entering your mobile number or email address.
Get instant access to your account by verifying your information and you'll be able to view your current or past orders, edit your information, add a payment card and view your payments. 
Having trouble paying your ZIP installments?
 Don't worry! We understand that sometimes you're not able to make a payment on the due date. Just be sure to notify ZIP to avoid a late fee, if your payment method is not up-to-date or if you can't make your next payment. Please note that ZIP will determine whether or not a payment date change can be honored. Installment payments are automatic, however, ZIP will charge a late fee in the even your payment cannot be proccessed due to insufficient funds on your debit or credit card, or if the card is no longer valid. In such instances, ZIP will charge a $7 USD late fee after the first missed payment on each installment. if any installment goes past 7 days late, there will be a single additional fee per order of $7. 
More questions about ZIP?
Please reach out to ZIP for any questions regarding your account, your payments, and so on.
For refunds, you can reach out to Holisco at care@holisco.in.

For your convenience, prices listed on our website can be viewed in your local currency by selecting from the drop-down menu on the top right corner of your screen of your desktop, or if you're on your phone, you can open the menu on the top left side and scroll all the way down to choose your currency. At checkout, your order will be placed in USD. You will get charged as per your bank's conversion rate.

No, once you purchase the course, you’ll have lifetime access to it. There’s no end-date.

You can visit learn.theayurvedaexperience.com to log in with your email address and the password that was sent to you on email. If you can't find your login details, visit learn.theayurvedaexperience.com and click on "Forgot password". You'll be sent an email where you can reset your password. Go to the members section to see a list of the courses you’ve purchased. Click or tap on your course to access it and start watching the videos. Reach out to care@holisco.com if you need more help!

Through the Ayurveda & Autoimmune Diseases program, you will gain a whole new perspective on wellness, learn the six stages through which any disease progresses in the body and how to catch disease at a very early stage, even before symptoms become apparent so that you move through life with evolving energy, balance and bliss. This course includes these diseases: Hashimoto’s Thyroid Disease, Rheumatoid Arthritis, Inflammatory Bowel Disease, Celiac Disease, Eczema And Psoriasis. The Ayurveda & Thyroid Health program, address 12 potential root causes of thyroid dysfunction. Through this course, you will learn: A comprehensive and natural approach to understand and resolve the underlying causes of these dangerous and debilitating conditions. The most common correctable root causes of thyroid disease that are habitually overlooked. How to approach these conditions from an Ayurvedic perspective and note the distinctions between the Vata, Pitta, and Kapha subtypes. Each type will each have a different emphasis in treatment. Which hormone levels you should have tested to get an ACCURATE and COMPLETE picture of your thyroid health. How to systematically test for food intolerances that contribute to chronic systemic inflammation and disease.

After purchasing the course, you'll immediately receive an email with your login details. Please save this email so that you can access it again later. Please check your spam or junk folder to ensure the email didn't end up there. If you can't find the email or if you've forgotten your password, visit learn.theayurvedaexperience.com and click on "Forgot password?". You'll be sent an email to reset your password. If you need more help, please reach out to our customer support team at care@holisco.com!